IT Leaders’ Experiences of Resilience during the Pandemic : An Appreciative Inquiry

Q2 Business, Management and Accounting Prabandhan: Indian Journal of Management Pub Date : 2023-04-01 DOI:10.17010/pijom/2023/v16i4/172787

Asha Albuquerque-Pai, Nikhil Pazhoothundathil N., L. Ashok, C. Mohammed, V. Sekaran

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Abstract

Purpose: The COVID-19 pandemic highlighted that leaders need to have the capacity for resilience. When leaders are confronted with disruptions that are now more of a certainty than a possibility, they must have the ability to bounce back, recover, be agile, and be resilient. Objective: To explore the resilience experiences of leaders in the information technology (IT) industry (both mid-level and senior leaders) during the outbreak of the COVID-19 pandemic, guided by the theory of self-leadership. Method: Qualitative exploratory study using an appreciative inquiry approach based on 19 mid-and senior-level leaders, both men and women, in the IT Industry in India, chosen purposively. The data in the form of in-depth interviews were analyzed thematically. Findings: Participants' experience of resilience during the pandemic was expressed as a capability of leaders, which is inherent in the IT industry, given its dynamism. Various facets of resilience and its impact were highlighted. Practical Implications: The IT industry disruption is characteristic of the pandemic. Hence, understanding how leaders handled the crisis will help in training and development, talent acquisition, self-development, and a guiding pathway for budding leadership. Resilient leaders can positively impact self-leadership by inspiring individuals to develop self-leadership skills, fostering a culture within their organizations, and increasing team self-efficacy. Originality: The resilience capabilities of the leaders in the IT industry in India has not been explored qualitatively before, especially during the pandemic. © 2023, Associated Management Consultants Pvt. Ltd.. All rights reserved.

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IT领导者在大流行期间的弹性经验:一项赞赏性调查

目的:2019冠状病毒病大流行突出表明，领导人需要具备抵御能力。当领导者面临的混乱现在更多的是确定的而不是可能的，他们必须有能力反弹，恢复，敏捷和弹性。目的:以自我领导理论为指导，探讨新冠肺炎疫情期间信息技术(IT)行业领导者(包括中高层领导者)的应变能力体验。方法:定性探索性研究，采用赞赏式探究法，基于19名中高层领导人，男性和女性，在印度的IT行业，有目的地选择。以深度访谈的形式对数据进行主题分析。调查结果:与会者在大流行期间的抗疫能力表现为领导者的能力，这是信息技术行业所固有的，因为它充满活力。会议强调了复原力及其影响的各个方面。实际影响:IT行业的中断是疫情的特征。因此，了解领导者如何处理危机将有助于培训和发展，人才获取，自我发展，并为崭露头角的领导力提供指导途径。弹性领导者可以通过激励个人发展自我领导技能、培养组织文化和提高团队自我效能来积极影响自我领导。独创性:在此之前，特别是在疫情期间，没有对印度IT行业领导者的应变能力进行过定性探讨。©2023，联合管理顾问有限公司。版权所有。

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来源期刊

Prabandhan: Indian Journal of Management Business, Management and Accounting-Business, Management and Accounting (all)

CiteScore

3.30

自引率

0.00%

发文量

期刊介绍： Prabandhan: Indian Journal of Management (ISSN 0975-2854) : is a double blind peer reviewed refereed monthly journal that publishes papers on diverse areas of management such as Human Resource Management, Organizational Behaviour and Organizational Management, International Business, Knowledge Management, Environmental Management, Data Analysis and Decision Making, Technology and Operations Management, Strategic Decision Making, Negotiations and Competitive Decision Making, Ethics in Management, Corporate Governance, Corporate Social Responsibility, Public Management, Rural Management, General Management, Hotel Management, Intellectual Property Rights, Education Management, Communication Management, Lifecycle Management, Spiritual Management, Tourism Management, Hospitality Management, Leisure Management, Inventory Management, Waste Management, Hospital Management, among others. The objective of the Journal is to disseminate knowledge, which ensures good practice of professional management and its focal point is on research and reflections relevant to academicians and practicing managers. The Journal enjoys a pan India reach and a discernible international subscriber and readership base.