Micbot: A Peripheral Robotic Object to Shape Conversational Dynamics and Team Performance

Hamish Tennent, Solace Shen, Malte F. Jung
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引用次数: 80

Abstract

Many of the problems we face are solved in small groups. Using decades of research from psychology, HRI research is increasingly trying to understand how robots impact the dynamics and outcomes of these small groups. Current work almost exclusively uses humanoid robots that take on the role of an active group participant to influence interpersonal dynamics. We argue that this has limitations and propose an alternative design approach of using a peripheral robotic object. This paper presents Micbot, a peripheral robotic object designed to promote participant engagement and ultimately performance using nonverbal implicit interactions. The robot is evaluated in a 3 condition (no movement, engagement behaviour, random movement) laboratory experiment with 36 three-person groups $(\mathbf{N}=108)$. Results showed that the robot was effective in promoting not only increased group engagement but also improved problem solving performance. In the engagement condition, participants displayed more even backchanneling toward one another, compared to no movement, but not to the random movement. This more even distribution of backchanneling predicted better problem solving performance.
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Micbot:一个外围机器人对象,以塑造对话动态和团队绩效
我们面临的许多问题都是在小组中解决的。通过几十年的心理学研究,人力资源研究所越来越多地试图了解机器人如何影响这些小群体的动态和结果。目前的工作几乎完全使用人形机器人承担积极的群体参与者的角色来影响人际动态。我们认为这有局限性,并提出了一种使用外围机器人物体的替代设计方法。本文介绍了Micbot,一个外围机器人对象,旨在通过非语言内隐互动促进参与者的参与和最终表现。在36个三人组$(\mathbf{N}=108)$的3种条件(无运动、接触行为、随机运动)实验室实验中对机器人进行评估。结果表明,机器人不仅能有效地促进群体参与,还能提高解决问题的能力。在参与条件下,与没有移动相比,参与者对彼此表现出更均匀的反向通道,但与随机移动相比并非如此。这种更均匀的反向通道分布预示着更好的问题解决性能。
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