Human factors in information system design: the emulation approach

M. Cornacchia, G. Matarazzo, A. Orlando, F. Papa
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Abstract

The necessity of human-factors analysis from the beginning of the design process is underlined, and an emulation approach is proposed. The approach is based on two main components: (1) the representation of the principal functions of the service by a flexible hardware/software system; and (2) the evaluation of service acceptability using a sample of real potential users. The flexibility of the system utilized for emulation makes it possible to test different system configurations in order to select the best functions and characteristics of the service.<>
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信息系统设计中的人为因素:仿真方法
强调了从设计开始就进行人为因素分析的必要性,并提出了一种仿真方法。该方法基于两个主要组成部分:(1)由灵活的硬件/软件系统表示服务的主要功能;(2)利用真实潜在用户样本对服务可接受性进行评价。用于仿真的系统的灵活性使得测试不同的系统配置成为可能,以便选择服务的最佳功能和特性。
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