Maurizio Romano, Giulia Contu, Francesco Mola, Claudio Conversano
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引用次数: 0
Abstract
The Threshold-based Naïve Bayes (Tb-NB) classifier is introduced as a (simple) improved version of the original Naïve Bayes classifier. Tb-NB extracts the sentiment from a Natural Language text corpus and allows the user not only to predict how much a sentence is positive (negative) but also to quantify a sentiment with a numeric value. It is based on the estimation of a single threshold value that concurs to define a decision rule that classifies a text into a positive (negative) opinion based on its content. One of the main advantage deriving from Tb-NB is the possibility to utilize its results as the input of post-hoc analysis aimed at observing how the quality associated to the different dimensions of a product or a service or, in a mirrored fashion, the different dimensions of customer satisfaction evolve in time or change with respect to different locations. The effectiveness of Tb-NB is evaluated analyzing data concerning the tourism industry and, specifically, hotel guests’ reviews from all hotels located in the Sardinian region and available on Booking.com. Moreover, Tb-NB is compared with other popular classifiers used in sentiment analysis in terms of model accuracy, resistance to noise and computational efficiency.
期刊介绍:
The international journal Advances in Data Analysis and Classification (ADAC) is designed as a forum for high standard publications on research and applications concerning the extraction of knowable aspects from many types of data. It publishes articles on such topics as structural, quantitative, or statistical approaches for the analysis of data; advances in classification, clustering, and pattern recognition methods; strategies for modeling complex data and mining large data sets; methods for the extraction of knowledge from data, and applications of advanced methods in specific domains of practice. Articles illustrate how new domain-specific knowledge can be made available from data by skillful use of data analysis methods. The journal also publishes survey papers that outline, and illuminate the basic ideas and techniques of special approaches.