COMMUNICATION SKILLS IN BUSINESS ENGLISH

I. Horea, Cristina-Laura Abrudan
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Abstract

Business English, as we know it today, is a part of the field of English for Specific Purposes, having two distinct areas: English for General Business Purposes and English for Specific Business Purposes. Both these areas are facing a rapid growth, with an increasing demand for teaching materials and improvement. Nowadays teachers face the challenge of developing not only general speech habits for their students but also rhetoric skills in order for the negotiations to be effective. The complex economic and political scene worldwide requires specific abilities for sophisticated communication. Thus, the teaching of the speaking skill has become increasingly important. Two decades ago, the accuracy of the students’ language would most likely tend to be the major criterion whereas nowadays educators and researchers alike have come to the conclusion that communicative competence entails not only grammatical accuracy but also some other factors such as: sociocultural rules of appropriateness, discourse norms, and strategies for a rhetoric approach of the skills. Some applied linguists consider that the communicative competence comprises the following elements: grammatical or linguistic competence, socio-cultural competence, discourse competence and strategic competence. The present paper tries to express some of our ideas regarding the question: How can teachers of Business English improve their students’ communication skills?
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商务英语沟通技巧
商务英语,正如我们今天所知道的,是专用英语领域的一部分,有两个不同的领域:通用商务英语和专用商务英语。这两个领域都面临着快速增长,对教材的需求不断增加和改进。为了使谈判有效,教师不仅要培养学生的一般说话习惯,还要培养学生的修辞技巧。世界范围内复杂的经济和政治环境需要复杂沟通的特殊能力。因此,口语技巧的教学变得越来越重要。二十年前,学生语言的准确性很可能是主要的衡量标准,而现在教育工作者和研究人员都得出结论,交际能力不仅包括语法准确性,还包括其他一些因素,如:社会文化规则的适当性,话语规范,以及技巧的修辞方法策略。一些应用语言学家认为交际能力包括以下几个要素:语法或语言能力、社会文化能力、话语能力和策略能力。本文试图就“商务英语教师如何提高学生的交际能力”这一问题表达我们的一些想法。
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