The police’s intelligence-led crisis management: Crossing knowledge boundaries of operational and intelligence practices during acute crises

L. Hoel, Cathrine Filstad
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Abstract

Major, acute crises call for efficient crisis management. This study examines how understandings of police operational and intelligence officers affect collaboration and information sharing during acute crises. The paper shows the crisis management structure impedes collaboration in developing a collective understanding. Knowledge gaps led to difficulty in sharing information and intelligence, and, in decision-making meetings, in trusting the intelligence analysis. The study provides insight into social prerequisites necessary for managers’ collaborative work to be coherent and meaningful. The discussion concentrates on bridging the gap between operational and intelligence practices by reducing the existing knowledge boundaries.
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警察以情报为主导的危机管理:在严重危机期间跨越行动和情报实践的知识界限
重大、尖锐的危机需要有效的危机管理。本研究考察了在紧急危机期间,对警察行动和情报官员的理解如何影响协作和信息共享。本文表明,危机管理结构阻碍了发展集体理解的合作。知识差距导致了信息和情报共享的困难,在决策会议上,也导致了情报分析的不可信。该研究为管理者协同工作的连贯性和意义提供了必要的社会先决条件。讨论的重点是通过减少现有的知识边界来弥合作战和情报实践之间的差距。
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