Telecommunications sector transformations, innovations and the market structure: The case of Algeria

Abstract

Abstract Widespread computer science use and the tremendous changes in information and communication technologies (ICT) since the 2000s have induced major disruptions in the telecommunications sector. The Voice-Data‐Image convergence had a significant effect on organizations, infrastructures and ICT platforms. Innovation has become a key value for this sector. However, the main weaknesses of telecom operators lie in the lack of their capacities to meet the requirements of continuous innovation. The aim of this article is to propose a critical reflection on the strategic orientations that the Algerian telecom operators can consider in the context of ICT convergence. A survey is conducted to understand the different developments in this sector and in particular to analyse the main issues faced by the incumbent operators and identify the growth levels in changing value chains. A particular reference to the experience of the incumbent operator of Algeria will be discussed from a transformation perspective strategy.