Generation Y interactions

Abstract

Information technology (IT) support of office work has increased rapidly in functionality, but the interaction styles have evolved more slowly. This project explores interaction design opportunities of IT supported tools in the context of office work. A series of (contextual) interviews was conducted with Generation Y office workers, aiming to identify their interaction qualities. Three interactive prototypes were built to map these interaction qualities and to demonstrate future ways of working. This project resulted in a set of design guidelines, aiming to support Generation Y interactions in future office work. Designers and researchers who focus on understanding (rich interactions in) the work context would benefit from the result of this project.