Brittany Johnson, Rahul Pandita, Justin Smith, Denae Ford, Sarah Elder, E. Murphy-Hill, S. Heckman, Caitlin Sadowski
{"title":"A cross-tool communication study on program analysis tool notifications","authors":"Brittany Johnson, Rahul Pandita, Justin Smith, Denae Ford, Sarah Elder, E. Murphy-Hill, S. Heckman, Caitlin Sadowski","doi":"10.1145/2950290.2950304","DOIUrl":null,"url":null,"abstract":"Program analysis tools use notifications to communicate with developers, but previous research suggests that developers encounter challenges that impede this communication. This paper describes a qualitative study that identifies 10 kinds of challenges that cause notifications to miscommunicate with developers. Our resulting notification communication theory reveals that many challenges span multiple tools and multiple levels of developer experience. Our results suggest that, for example, future tools that model developer experience could improve communication and help developers build more accurate mental models.","PeriodicalId":20532,"journal":{"name":"Proceedings of the 2016 24th ACM SIGSOFT International Symposium on Foundations of Software Engineering","volume":null,"pages":null},"PeriodicalIF":0.0000,"publicationDate":"2016-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"26","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Proceedings of the 2016 24th ACM SIGSOFT International Symposium on Foundations of Software Engineering","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1145/2950290.2950304","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 26
Abstract
Program analysis tools use notifications to communicate with developers, but previous research suggests that developers encounter challenges that impede this communication. This paper describes a qualitative study that identifies 10 kinds of challenges that cause notifications to miscommunicate with developers. Our resulting notification communication theory reveals that many challenges span multiple tools and multiple levels of developer experience. Our results suggest that, for example, future tools that model developer experience could improve communication and help developers build more accurate mental models.
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