L. Henley, Nicky Stanley-Clarke, Anuradha Acharya, Smriti Khadka, A. Olsson
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引用次数: 0
Abstract
Global South non-government organizations rely on international funding and aid for continued service delivery. Service evaluation plays a significant role in ensuring compliance and ongoing service funding. Traditional service evaluation approaches could not take place during 2021 due to COVID-19, alternate mechanisms needed to be embraced. This article reports on the benefits and challenges of undertaking service evaluations online during the pandemic and the learnings and possibilities for a post-pandemic world. It emphasizes the importance of translating a relational approach to service evaluation to the online environment. Key learnings include that while some of the benefits of context and in-person connection are lost, taking a relational approach involving careful planning and reflexivity means the online evaluation process can be successful. Undertaking service evaluations online offers possibilities in a post-pandemic world as cost-effective alternatives to the expensive and time-consuming reality of in-person service evaluation across international borders and within development contexts.
期刊介绍:
Performance Evaluation functions as a leading journal in the area of modeling, measurement, and evaluation of performance aspects of computing and communication systems. As such, it aims to present a balanced and complete view of the entire Performance Evaluation profession. Hence, the journal is interested in papers that focus on one or more of the following dimensions:
-Define new performance evaluation tools, including measurement and monitoring tools as well as modeling and analytic techniques
-Provide new insights into the performance of computing and communication systems
-Introduce new application areas where performance evaluation tools can play an important role and creative new uses for performance evaluation tools.
More specifically, common application areas of interest include the performance of:
-Resource allocation and control methods and algorithms (e.g. routing and flow control in networks, bandwidth allocation, processor scheduling, memory management)
-System architecture, design and implementation
-Cognitive radio
-VANETs
-Social networks and media
-Energy efficient ICT
-Energy harvesting
-Data centers
-Data centric networks
-System reliability
-System tuning and capacity planning
-Wireless and sensor networks
-Autonomic and self-organizing systems
-Embedded systems
-Network science