A Comparative Usability Experience Analysis of Card Sorting and Interactive Dialogue Model Design Technique

Abstract

Currently we are living in an era of technological advancement. Web Designers all over the globe are always like to experience new challenges. Web applications provide developers and designers the prospect to investigate with innovative interaction grammar. However, unfortunately those consequences for Usability testing still need to be fully understood. This research panorama will investigate how the choice of analysis method for Card Sorting and Interactive Dialogue Model (IDM) will affect the Usability Experience for a particular Web Application. An empirical study has been carried out to discover the potential usability experience of an e-government websites of Bangladesh using the two systematic usability design framework. The study was replicated with 12 test-participants. In this experiment, we have designed and developed a website for Primary and Mass Education of Bangladesh using both Card Sorting and IDM Technique. The study results indicate that card sorting technique significantly produce better results and outperform IDM in terms of usability experience.