Identification of Effective Factors Decision Making in Crisis in Media rganization: A Systematic Review with Emphasis on Media literacy in Health Crisis (CORONA PANDEMIC (

Abstract

Background and Objective: Decision making as a basis of management is like a nervous system of an organization and crisis is effective in decision making processes. This study aimed to analysing available researches about decision making in crisis in media organizations. Materials and Methods: This systematic review was implemented from March to June 2020.English language publications (2000-2019) were filtered in databases of Willey, Elsevier, ISI, Pubmed, SCOPUS and Google Scholar search engine by combination of following Keywords:"Decision making"AND"Media"AND"Crisis"in title, abstract and keywords. Results: After searching 6155 papers and removing repeated and unrelated ones, finally 14 papers were selected for deep analysis according to items identified. Results of this systematic review indicated that following factors are effective in descion making in crisis:"Attention to time of content production, Agile organizations, Decision-making models, Method of news coverage continuation,Effects of place on crisis management ","Creating the trust, Recording experiences before during and after the crisis, Shortage of human resources in crisis, Interactive nature of social medias,Attention to panoramic dimension of the crisis, Time of the crisis, using tools of social medias and attention to new media trends". Conclusion: In health crisis (Corona Pandemic) Convincing use of communicational message by media organizations with the goal of effecting in belief, attitude and health behaviors of society is necessary.Meanwhile designing a big and panoramic picture of all related dimentions of media and health and attention to “Media litracy” and “Health litracy” of media managers besides designing and implementing researches based on descion making methods development in crisis and also benefit of other countirs experiences will leads to effective descion making in health system. © 2021 Iranian Journal of Health Education and Health Promotion. All rights reserved.