Improving service delivery in the South African Public Sector

D. Dlamini, Professor Zeleke Worku, Professor Mammo Muchie
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Abstract

The South African public sector has been performing poorly on service delivery, threatening the nation’s social and economic well-being. This article aims to answer the question of how the South African public sector can improve service delivery performance.
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改善南非公共部门的服务提供
南非公共部门在提供服务方面一直表现不佳,威胁到国家的社会和经济福祉。本文旨在回答南非公共部门如何改善服务提供绩效的问题。
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