RISKS DURING THE DEVELOPER’S MANAGEMENT PERIOD FOR STRATA RESIDENTIAL PROPERTY IN MALAYSIA

Abstract

The property developer would be in a vital role to orchestrate the development and ensure the issuance of the strata title. Developer’s Management Period will take place right after the property completion if the strata title has not been issued during the delivery of vacant possession to the parcel owners. Concentrating on the property developer during the Developer’s Management Period, this study aimed to investigate the risks associated with the management of strata-titled properties as a strategy to further understand the needs of managing the property from the earliest stage. This study was adopting the analytical review of the literature, content analysis of the documents and thematic analysis from the semi-structured interviews with the industry players. This study has identified the employees’ competencies, financial liquidity, non-compliance to the laws, litigation, customer service and security management as six risk factors that the developers must be concerned about in managing strata-titled properties. Afterwards, developers may continue to do risk assessments and risk mitigation as parts of the risk management process.