Investigation of Stress-Inducing Factors and Occupational Stress Levels in General and Pediatric Dentists

S. Kim, Jaesik Lee
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Abstract

The purpose of this study was to compare factors causing stress in pediatric and general dentists when treating pediatric patients and to evaluate their overall occupational stress level. A total of 191 dentists participated in the online survey, consisting of 66 pediatric dentists and 125 general dentists. The questionnaire was conducted using Google Form. Both groups were stressed due to poor cooperation of patient and caregiver, uncertain prognosis of treatment, and low cost of pediatric dental treatment. The pediatric dentists felt relatively high stress due to poor cooperation from caregivers and an uncertain prognosis of treatment (p < 0.05). Overall occupational stress was high in both groups in the order of patient, time, job environment, and income-related stress, and the degrees of pediatric dentists were lower than general dentists. Among the 3 sub-factors of occupational burnout, more than 98% of both groups showed burnout in “depersonalization”, and more than 69% of both groups showed burnout in “emotional exhaustion”. Both groups showed a low burnout rate in “reduced sense of accomplishment” and pediatric dentists showed a higher sense of accomplishment than general dentists (p < 0.05). This study showed that both groups were under high occupational stress due to various factors, and efforts were required to relieve stress.
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普通牙医和儿科牙医压力诱发因素及职业压力水平调查
本研究的目的是比较儿科和普通牙医在治疗儿科病人时造成压力的因素,并评估他们的整体职业压力水平。共有191名牙医参与了在线调查,其中包括66名儿科牙医和125名普通牙医。问卷采用Google表单进行。由于患者与护理人员合作不佳,治疗预后不确定,以及儿童牙科治疗费用低,两组患者都感到压力。由于护理人员配合不良和治疗预后不确定,儿童牙医的压力相对较高(p < 0.05)。两组总体职业压力在患者压力、时间压力、工作环境压力和收入压力方面均较高,且儿科牙医的职业压力程度低于普通牙医。在职业倦怠的3个亚因素中,两组均有超过98%的人表现为“去人格化”倦怠,两组均有超过69%的人表现为“情绪耗竭”倦怠。两组的“成就感降低”倦怠率均较低,且儿科牙医的成就感高于普通牙医(p < 0.05)。本研究表明,由于各种因素,两组人的职业压力都很高,需要努力缓解压力。
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