Cognitive Mapping in Support of Intelligent Information Systems

Abstract

This chapter provides a review of the recent applications and trends on cognitive mapping techniques in support of the design and development of intelligent information systems. Cognitive maps are inference networks, using cyclic directed graphs for knowledge representation and reasoning. Cognitive mapping techniques are widely used to analyze causal systems such as industrial marketing planning, risk management, and product planning. Four knowledge management categories are adopted in this chapter to portray different applications of cognitive mapping techniques in the design and development of intelligent information systems. These four categories are knowledge creation, knowledge storage/retrieval, knowledge transfer, and knowledge application.