Understanding Digital Work and its Use in Organizations from a Literature Review

IF 2.4 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pacific Asia Journal of the Association for Information Systems Pub Date : 2022-01-01 DOI:10.17705/1pais.14302
S. Wibowo, H. Deng, S. Duan
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引用次数: 8

Abstract

Background: Digital work is becoming increasingly popular due to its benefits and the continuous surge of the COVID-19 pandemic. Despite numerous studies in attempting at understanding the adoption of digital work and its impact from various perspectives, there is lack of a systematic review of such studies. As a result, a systematic review of this nature is becoming critical as such a review can summarize what has been done and provide a solid foundation for future research. Method: A comprehensive review of existing studies of digital work and its use in organizations is conducted in a systematic manner. This leads to the identification of 87 papers published between 2010 and 2020 in major journals from the mostly popular databases including ProQuest, Emerald, ScienceDirect and Web of Science. Such papers then have been critically analyzed and synthesized. Results: The review of the related literature leads to the formulation of a working definition for digital work, the identification of the characteristics of digital work, and the emerging issues that influence the adoption of digital work in organizations. An integrated framework is proposed for better understanding the adoption of digital work from the perspectives of individuals, organizations, and society. Conclusion: This study proposes an integrated framework for better understanding the adoption of digital work in organizations. Such a framework can be tested and validated in various contexts. The study contributes to existing research from both theoretical and practical perspectives. Theoretically, this study identifies the characteristics of digital work and the emerging issues for affecting the adoption of digital work through reviewing the related literature in a holistic manner. Practically, this study provides organizations with useful information on how to address the emerging issues in the adoption of digital work.
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从文献综述理解数字化工作及其在组织中的应用
背景:由于数字工作的好处和COVID-19大流行的持续激增,数字工作越来越受欢迎。尽管有许多研究试图从不同的角度理解数字工作的采用及其影响,但缺乏对这些研究的系统回顾。因此,这种性质的系统综述变得至关重要,因为这样的综述可以总结已经完成的工作,并为未来的研究提供坚实的基础。方法:以系统的方式对数字工作及其在组织中的使用的现有研究进行全面审查。这导致从ProQuest, Emerald, ScienceDirect和Web of Science等最受欢迎的数据库中确定了2010年至2020年间发表在主要期刊上的87篇论文。然后对这些论文进行了批判性的分析和综合。结果:通过对相关文献的回顾,得出了数字工作的工作定义,确定了数字工作的特征,以及影响组织采用数字工作的新问题。为了从个人、组织和社会的角度更好地理解数字工作的采用,提出了一个综合框架。结论:本研究提出了一个综合框架,以更好地理解组织中数字化工作的采用。这样的框架可以在各种上下文中进行测试和验证。本研究从理论和实践两方面对现有研究都有一定的贡献。从理论上讲,本研究通过对相关文献的整体回顾,确定了数字工作的特征以及影响数字工作采用的新问题。实际上,这项研究为组织提供了关于如何解决数字化工作中出现的问题的有用信息。
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CiteScore
4.10
自引率
33.30%
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0
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