Stress and resilience to migrant entrepreneur-managers of small and medium enterprises during COVID-19 pandemic

IF 4.5 Q1 MANAGEMENT Benchmarking-An International Journal Pub Date : 2023-06-20 DOI:10.1108/bij-06-2022-0400
D. Gautam, P. Gautam
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引用次数: 1

Abstract

PurposeThe purpose of the study is to investigate the stressors faced by migrant entrepreneur-managers of small and medium-sized enterprises (SMEs) during the COVID-19 pandemic, as well as their resilience strategies for reviving their businesses.Design/methodology/approachThis study employs a qualitative research design based on grounded theory. Semi-structured interview questionnaire was used for one-to-one interviews with 20 migrant entrepreneur-managers, representing ten different business sectors during the peak of the COVID-19 pandemic of 2020 and 2021. Interviews were transcribed, coded into open code, axial code and selective code to identify the major themes, and analysis was done into three levels to explore the stressors and initial strategies implemented to cope with the crisis. Trustworthiness of the findings was ensured by credibility, transferability, dependability and conformability, and reflexivity.FindingsThis study explored three types of stressors: finance-related stressors, supplies-related stressors and human resources-related stressors in migrant SME entrepreneur-managers during the COVID-19 pandemic. The study revealed the use of comprehensive supply chain strategies followed by migrant SME entrepreneur-managers to be resilient enough to cope with a crisis situation like the COVID-19 pandemic.Originality/valueThis study covers an under-researched area of research related to stressors and resilience strategies in migrant SME entrepreneur-managers during the pandemic situation. A large body of prior research contributes to employees' stress and coping behaviors, while this paper focuses on stressors in migrant entrepreneur-managers in the special context of pandemics and their strategies to be resilient during a crisis situation. Thus, the findings of this study contribute to SME entrepreneur-managers, policy makers and academicians so that a large number of migrant entrepreneurs can develop resilient strategies for crisis situations. Furthermore, this study contributes to the supply chain resilience literature and resource dependency theory.
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2019冠状病毒病大流行期间中小企业流动企业家管理人员面临的压力和复原力
本研究的目的是调查在2019冠状病毒病大流行期间,中小企业(SMEs)的移民企业家-管理人员所面临的压力因素,以及他们重振业务的复原力策略。设计/方法/方法本研究采用基于扎根理论的定性研究设计。采用半结构化访谈问卷,在2020年和2021年COVID-19大流行高峰期对代表10个不同行业的20名移民企业家经理进行了一对一访谈。访谈被转录,编码为开放代码、轴向代码和选择性代码,以确定主要主题,并分为三个层面进行分析,以探索压力源和应对危机的初步策略。研究结果的可信度由可信性、可转移性、可靠性和一致性以及反身性来保证。本研究探讨了2019冠状病毒病大流行期间流动中小企业企业家管理人员的三种压力源:财务相关压力源、供应相关压力源和人力资源相关压力源。该研究表明,中小企业移民企业家和管理者采用全面的供应链战略,具有足够的弹性,能够应对COVID-19大流行等危机形势。独创性/价值本研究涵盖了一个研究不足的研究领域,涉及大流行期间流动中小企业企业家-管理人员的压力源和复原力策略。大量先前的研究有助于员工的压力和应对行为,而本文侧重于在流行病的特殊背景下流动企业家-经理的压力源以及他们在危机情况下的弹性策略。因此,本研究的发现有助于中小企业企业家管理者、政策制定者和学者,以便大量的移民企业家能够制定应对危机情况的弹性策略。此外,本研究对供应链弹性文献和资源依赖理论也有贡献。
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来源期刊
CiteScore
10.40
自引率
16.10%
发文量
154
期刊介绍: Benchmarking is big news for companies committed to total quality programmes. Its enthusiastic reception by many prominent business figures has created high levels of interest in a technique which promises big rewards for co-operating partners. Yet, like total quality itself, it must be understood in its proper context, and implemented single mindedly if it is to be effective - this journal helps companies to decide if benchmarking is right for them, and shows them how to go about it successfully.
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