Soraia Oliveira, Ana Pinto, Carla Carvalho, Rui Coelho de Moura, Paulo Santos-Costa, S. Gondim
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引用次数: 2
Abstract
ABSTRACT Grounded in the Emotional Labour Theory, we aim to study the relationship between emotional demands (the expression of positive emotions and suppression of negative emotions) and work engagement in a sample of Portuguese police officers. We intend to explore the possible effects of these emotional demands on work engagement and ways of preventing and/or mitigating its impact. When analysing the studies conducted in the Portuguese police context, we found a gap regarding emotions and/or emotional regulation. Accordingly, a sample of 924 Portuguese police officers from the Public Security Police (PSP) answered the Emotion Work Requirements Scale and the Utrecht Work Engagement Scale voluntarily. Through correlation and multiple linear regression, we found a relationship between these emotional demands toward different interpersonal interactions and work engagement. We discuss these results, providing suggestions for field intervention and clues for future research.
期刊介绍：
Police Practice and Research is a peer-reviewed journal that presents current and innovative police research as well as operational and administrative practices from around the world. Articles and reports are sought from practitioners, researchers and others interested in developments in policing, analysis of public order, and the state of safety as it affects the quality of life everywhere. Police Practice and Research seeks to bridge the gap in knowledge that exists regarding who the police are, what they do, and how they maintain order, administer laws, and serve their communities. Attention will also be focused on specific organizational information about the police in different countries or regions. There will be periodic special issues devoted to a particular country or continent.
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