Capturing multiple perspectives: a user-centered approach to knowledge and design acquisition

B. S. Zaff, M. McNeese, D. E. Snyder
{"title":"Capturing multiple perspectives: a user-centered approach to knowledge and design acquisition","authors":"B. S. Zaff, M. McNeese, D. E. Snyder","doi":"10.1006/KNAC.1993.1003","DOIUrl":null,"url":null,"abstract":"Abstract Many efforts in knowledge acquisition are designed from a knowledge engineer's perspective and as a consequence fall short of allowing experts to elaborate successfully their own situated knowledge. Knowledge engineering approaches are typically not user-centered and consequently are often the cause of a bottleneck in system development. This paper describes and evaluates the Advanced Knowledge And Design Acquisition Methodology (AKADAM) project as an attempt to overcome such inadequacies by provision of user-centered knowledge acquisition techniques. Both theoretical and practical issues are examined. The role of multiple perspectives (i.e. \"knowledge as rules\", \"knowledge as concepts\", and \"knowledge as designs\"), their relationship to a user-centered approach, and the necessity of flexible knowledge integration are portrayed by applying AKADAM to a complex, real-world domain (i.e. the development of an electronic associate for fighter pilots). Results suggest that this approach is capable of providing: (a) a naturalistic knowledge elicitation environment endorsed by users, (b) an externalization of experts' intuitive knowledge in a form which is similar to their own mental representation and (c) an integrated, large-scale knowledge set suitable for infusing knowledge into AI architectures and human-computer interface design.","PeriodicalId":100857,"journal":{"name":"Knowledge Acquisition","volume":"31 1","pages":"79-116"},"PeriodicalIF":0.0000,"publicationDate":"1993-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"64","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Knowledge Acquisition","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1006/KNAC.1993.1003","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 64

Abstract

Abstract Many efforts in knowledge acquisition are designed from a knowledge engineer's perspective and as a consequence fall short of allowing experts to elaborate successfully their own situated knowledge. Knowledge engineering approaches are typically not user-centered and consequently are often the cause of a bottleneck in system development. This paper describes and evaluates the Advanced Knowledge And Design Acquisition Methodology (AKADAM) project as an attempt to overcome such inadequacies by provision of user-centered knowledge acquisition techniques. Both theoretical and practical issues are examined. The role of multiple perspectives (i.e. "knowledge as rules", "knowledge as concepts", and "knowledge as designs"), their relationship to a user-centered approach, and the necessity of flexible knowledge integration are portrayed by applying AKADAM to a complex, real-world domain (i.e. the development of an electronic associate for fighter pilots). Results suggest that this approach is capable of providing: (a) a naturalistic knowledge elicitation environment endorsed by users, (b) an externalization of experts' intuitive knowledge in a form which is similar to their own mental representation and (c) an integrated, large-scale knowledge set suitable for infusing knowledge into AI architectures and human-computer interface design.
查看原文
分享 分享
微信好友 朋友圈 QQ好友 复制链接
本刊更多论文
捕获多个视角:以用户为中心的知识和设计获取方法
许多知识获取的努力都是从知识工程师的角度来设计的,因此不能让专家成功地阐述他们自己所处的知识。知识工程方法通常不是以用户为中心的,因此经常导致系统开发中的瓶颈。本文描述并评估了先进的知识和设计获取方法(AKADAM)项目,该项目试图通过提供以用户为中心的知识获取技术来克服这些不足。理论和实践问题都进行了研究。多重视角的作用(即:“知识即规则”、“知识即概念”和“知识即设计”),它们与以用户为中心的方法的关系,以及灵活知识集成的必要性,通过将AKADAM应用于复杂的现实世界领域(即战斗机飞行员电子助理的开发)来描述。结果表明,该方法能够提供:(a)用户认可的自然知识启发环境,(b)专家的直觉知识以类似于他们自己的心理表征的形式外化,(c)适合将知识注入AI架构和人机界面设计的集成大规模知识集。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
求助全文
约1分钟内获得全文 去求助
来源期刊
自引率
0.00%
发文量
0
期刊最新文献
The semantics of KBSSF, a language for KBS design Foundations for a methodology for medical KBS development What online machine learning can do for knowledge acquisition—a case study Apology and correction Configuring problem-solving methods: a CAKE perspective
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
0
微信
客服QQ
Book学术公众号 扫码关注我们
反馈
×
意见反馈
请填写您的意见或建议
请填写您的手机或邮箱
已复制链接
已复制链接
快去分享给好友吧!
我知道了
×
扫码分享
扫码分享
Book学术官方微信
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术
文献互助 智能选刊 最新文献 互助须知 联系我们:info@booksci.cn
Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。
Copyright © 2023 Book学术 All rights reserved.
ghs 京公网安备 11010802042870号 京ICP备2023020795号-1