I Would Hire You in a Minute: Thin Slices of Nonverbal Behavior in Job Interviews

L. Nguyen, D. Gática-Pérez
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引用次数: 41

Abstract

In everyday life, judgments people make about others are based on brief excerpts of interactions, known as thin slices. Inferences stemming from such minimal information can be quite accurate, and nonverbal behavior plays an important role in the impression formation. Because protagonists are strangers, employment interviews are a case where both nonverbal behavior and thin slices can be predictive of outcomes. In this work, we analyze the predictive validity of thin slices of real job interviews, where slices are defined by the sequence of questions in a structured interview format. We approach this problem from an audio-visual, dyadic, and nonverbal perspective, where sensing, cue extraction, and inference are automated. Our study shows that although nonverbal behavioral cues extracted from thin slices were not as predictive as when extracted from the full interaction, they were still predictive of hirability impressions with $R^2$ values up to $0.34$, which was comparable to the predictive validity of human observers on thin slices. Applicant audio cues were found to yield the most accurate results.
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我会在一分钟内雇用你:工作面试中的非语言行为切片
在日常生活中,人们对他人的判断是基于互动的简短摘录,即所谓的“薄片”。从这些最少的信息中得出的推论可以相当准确,非语言行为在印象形成中起着重要作用。因为主角都是陌生人,所以在求职面试中,非语言行为和薄片都可以预测结果。在这项工作中,我们分析了真实工作面试的薄片的预测有效性,其中薄片是由结构化面试格式中的问题序列定义的。我们从视听、二元和非语言的角度来解决这个问题,其中感知、线索提取和推理是自动化的。我们的研究表明,尽管从薄片中提取的非语言行为线索不像从完整的互动中提取的那样具有预测性,但它们仍然可以预测可预测性印象,其R^2$值高达0.34$,这与人类观察者在薄片上的预测有效性相当。申请人的音频提示被发现产生最准确的结果。
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