Identification and prioritization of stakeholders in the planning process of sustainable development of the smart city

Inete Ielite, G. Olevsky, Timurs Safiuļins
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引用次数: 8

Abstract

The article analyzes stakeholders in the city, conducted in order to identify organisations of particular value to the creation and delivery of the sustainable energy policy for smart cities i.e. enhanced Sustainable Energy Action Plan (SEAP). Using the information gathered in the stakeholder analysis, Riga, the capital of Republic of Latvia, has created a stakeholder engagement plan to gather and coordinate the key stakeholders' resources and knowledge for the benefit of the city, and for the development, implementation, monitoring and ongoing revision of the energy policy for the smart city i.e. SEAP. Different approaches to stakeholder communication and engagement planning have been used, based on specific city context, including history of engagement and current plans and ambitions. Riga stakeholders have been identified and prioritised using a matrix tool, allowing stakeholders to be grouped according to their importance for the enhanced SEAP and level of interest or engagement in the city. Riga has completed public consultation roundtables on its enhanced SEAP. Key stakeholders and their groups that have been identified include academia, local and regional administrations, industry and commerce, finance, energy suppliers and citizens. Riga working to engage all relevant stakeholder groups to help them move towards smart city status - including information and communication technology (ICT) partners, innovation bodies and international companies - in the process of developing and implementing the enhanced SEAP. As a result the city is making connections between players of energy, transport and ICT and increasing their role in CO2 emissions' reduction, and recognising opportunities of cross-sectoral actions and transfer of the best practice projects in synchrony with relevant local stakeholders, international companies and banks to roll out innovative sustainable energy solutions at a scale. Gaps in current stakeholder communication have also been identified, including insufficient recognition of job creation potential by engaging employment agencies, closer engagement with the transport sector companies, ensuring sufficient citizens' engagement, and building on existing relationships with ICT players. Riga has developed communication tools and stakeholder engagement plan based on analysis of the know-how and resources held by each of the stakeholders or their groups and their role in, and potential impact on the SEAP. With increasingly limited local authority resources for communication with stakeholders, usual methods and channels, based on ICT including newsletters, and emails, social media, have been prioritised in order to secure information flow and feedback from stakeholders.
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智慧城市可持续发展规划过程中利益相关者的识别和优先排序
本文分析了城市中的利益相关者,旨在确定对智能城市可持续能源政策的创建和交付具有特殊价值的组织,即增强的可持续能源行动计划(SEAP)。利用在利益相关者分析中收集的信息,拉脱维亚共和国首都里加创建了一个利益相关者参与计划,以收集和协调主要利益相关者的资源和知识,以造福城市,并为智能城市(即SEAP)的能源政策的制定、实施、监测和持续修订。根据具体的城市背景,包括参与历史和当前的计划和目标,使用了不同的利益相关者沟通和参与规划方法。使用矩阵工具确定了里加的利益相关者并对其进行了优先排序,允许利益相关者根据其对加强SEAP的重要性以及对城市的兴趣或参与程度进行分组。里加已经完成了关于加强SEAP的公众咨询圆桌会议。已确定的主要利益相关者及其团体包括学术界、地方和区域行政部门、工商业、金融、能源供应商和公民。里加致力于让所有相关的利益相关者团体——包括信息和通信技术(ICT)合作伙伴、创新机构和国际公司——在制定和实施增强的SEAP的过程中,帮助他们迈向智慧城市的地位。因此,该市正在将能源、交通和信息通信技术的参与者联系起来,提高他们在减少二氧化碳排放方面的作用,并认识到跨部门行动的机会,并与相关的当地利益相关者、国际公司和银行同步转让最佳实践项目,以大规模推出创新的可持续能源解决方案。还发现了当前利益相关者沟通方面的差距,包括没有充分认识到就业机构创造就业的潜力,与运输部门公司进行更密切的接触,确保公民的充分参与,以及建立与信息通信技术参与者的现有关系。里加根据对每个利益攸关方或其团体所掌握的知识和资源及其在SEAP中的作用和潜在影响的分析,制定了沟通工具和利益攸关方参与计划。由于地方当局与利益攸关方沟通的资源日益有限,因此优先考虑基于信息通信技术的常规方法和渠道,包括通讯、电子邮件、社交媒体,以确保信息流动和利益攸关方的反馈。
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