Inverted Apprenticeship: How Senior Occupational Members Develop Practical Expertise and Preserve Their Position When New Technologies Arrive

Abstract

New technologies create a dilemma for senior members of occupations. Traditionally, practical expertise and position are considered correlates, yet when new technologies arrive, they may be knocked out of alignment. This means that senior members must develop new expertise lest their position be threatened. However, because position often signifies expertise, developing new practical expertise may be challenging. Indeed, senior members face strong pressures not to appear to nor actually devote time to comprehensive formal training as they are booked with complex problems using prior methods, they are responsible for the learning of junior members, and they have passed early career training windows. Through comparative ethnographic field studies of urological surgery and investment banking, we show that “inverted apprenticeships,” defined as configured struggle and restructured interactions with junior members that allow senior members to develop practical expertise with new technologies while maintaining their position, resolve this dilemma. We identify four pathways that senior experts took to structure these inverted apprenticeships, including seeking, stalling, leveraging, and confronting. We uncover the conditions of each pathway and trace their consequences. Although these pathways allowed senior members to enhance or preserve their position, they generated widely varying practical expertise with the new technology. Furthermore, the majority of these pathways undermined the learning of those most junior, who were supposed to be developing expertise through their interactions with seniors. Funding: This work was supported by the Strategic Management Society [Grant SRF-2015DP-0063] and the Social Science and Humanities Research Council of Canada [Grant 752-2014-0378].