Development of information and communication technology (ICT) for a coordinated healthcare program serving low income, chronically ill children

IF 2 4区 医学 Q3 HEALTH POLICY & SERVICES Healthcare-The Journal of Delivery Science and Innovation Pub Date : 2023-10-27 DOI:10.1016/j.hjdsi.2023.100720
Benjamin Van Voorhees , Michael Gerges , Garret Munoz , Pinal Kanabar , Joanna Tess , Alex Holterman , Myoung Hyun Choi , Kenneth Rasinski , Rachel Caskey
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Abstract

This case report describes the development of information and communication technology (ICT) for a large scale, federally funded demonstration healthcare Program designed to treat low-income children and adolescents with chronic medical conditions. The ICT developers faced the challenge of supporting a Program with many components to treat pediatric patients with one or more chronic health conditions. The Program's ICT provided means and materials to train and monitor Community Health Workers (CHWs) and the Care Coordination Team (CCT) and to provide disease-specific information to patients and caregivers. The Program ICT was organized into five components: (1) Data Storage Systems, (2) Care Coordination Software, (3) On-line Patient Education, (4) a Social Services Referral component, and (5) Patient Engagement software. The average cost of providing care services to the engaged population utilizing the ICT was $7.39 per member per month (PMPM) and $20.33 PMPM for the subset of children who received direct outreach and services. A description of the Program's ICT development, functioning, strengths, and weaknesses is presented.

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发展信息和通信技术(ICT),为低收入的慢性病儿童提供协调的医疗保健方案
本案例报告描述了信息和通信技术(ICT)在大规模、联邦资助的示范医疗保健计划中的发展,该计划旨在治疗低收入儿童和青少年的慢性疾病。信息和通信技术开发人员面临的挑战是支持一个包含许多组成部分的方案,以治疗患有一种或多种慢性健康状况的儿科患者。该方案的信息通信技术提供了培训和监测社区卫生工作者(chw)和护理协调小组(CCT)的手段和材料,并向患者和护理人员提供特定疾病的信息。ICT项目由五个部分组成:(1)数据存储系统,(2)护理协调软件,(3)在线患者教育,(4)社会服务转诊组件,(5)患者参与软件。利用信息和通信技术向参与人口提供护理服务的平均成本为每人每月7.39美元(PMPM),而接受直接外展和服务的儿童群体的平均成本为20.33美元。介绍了该计划的ICT发展、功能、优势和劣势。
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来源期刊
CiteScore
4.90
自引率
0.00%
发文量
37
期刊介绍: HealthCare: The Journal of Delivery Science and Innovation is a quarterly journal. The journal promotes cutting edge research on innovation in healthcare delivery, including improvements in systems, processes, management, and applied information technology. The journal welcomes submissions of original research articles, case studies capturing "policy to practice" or "implementation of best practices", commentaries, and critical reviews of relevant novel programs and products. The scope of the journal includes topics directly related to delivering healthcare, such as: ● Care redesign ● Applied health IT ● Payment innovation ● Managerial innovation ● Quality improvement (QI) research ● New training and education models ● Comparative delivery innovation
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