Facilitators and challenges in the adoption of a virtual nurse visit in the home health setting.

IF 16.4 1区化学 Q1 CHEMISTRY, MULTIDISCIPLINARY Accounts of Chemical Research Pub Date : 2021-04-01 DOI:10.1080/01621424.2021.1906374

Susan D Birkhoff, Julie McCulloh Nair, Kelly Bald, Tracey Frankum, Sophie R Sanchez, Alicia L Salvatore

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引用次数: 10

Abstract

The COVID-19 pandemic created an opportunity to incorporate nurse-led virtual home care visits into heart failure patients' plan of care. As a supplemental nurse visit to traditional in-person home visits, the Virtual Nurse Visit (VNV) service was deployed using Zoom teleconferencing technology enabling telehealth nurses to remotely communicate, assess, and educate their patients. This mixed methods study explored heart failure patients' abilities, experience, and satisfaction to use and adopt a virtual nurse visit. Sociodemographic, semi-structured interview questions, and the System Usability Scale data were collected. Thirty-four participants completed the study. Over half of participants perceived the VNV usable and four qualitative themes emerged: perceived safety during COVID-19, preferences for care delivery, user experiences and challenges, and satisfaction with the VNV service. Findings from this study builds the science around telehealth that will inform future studies examining this type of nurse-led virtual visit and subsequent patient outcomes.

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在家庭健康环境中采用虚拟护士访问的促进因素和挑战。

2019冠状病毒病大流行为将护士主导的虚拟家庭护理访问纳入心力衰竭患者的护理计划创造了机会。虚拟护士访问(VNV)服务采用Zoom远程会议技术部署，作为传统的面对面家访的补充，使远程医疗护士能够远程沟通、评估和教育患者。本研究探讨心力衰竭患者使用和采用虚拟护士访视的能力、经验和满意度。收集了社会人口学、半结构化访谈问题和系统可用性量表数据。34名参与者完成了这项研究。超过一半的参与者认为VNV可用，并出现了四个定性主题:COVID-19期间的感知安全性、对护理服务的偏好、用户体验和挑战，以及对VNV服务的满意度。这项研究的发现为远程医疗建立了科学基础，将为未来的研究提供信息，研究这种护士主导的虚拟就诊和随后的患者结果。

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来源期刊

Accounts of Chemical Research 化学-化学综合

CiteScore

31.40

自引率

1.10%

发文量

312

审稿时长

2 months

期刊介绍： Accounts of Chemical Research presents short, concise and critical articles offering easy-to-read overviews of basic research and applications in all areas of chemistry and biochemistry. These short reviews focus on research from the author’s own laboratory and are designed to teach the reader about a research project. In addition, Accounts of Chemical Research publishes commentaries that give an informed opinion on a current research problem. Special Issues online are devoted to a single topic of unusual activity and significance. Accounts of Chemical Research replaces the traditional article abstract with an article "Conspectus." These entries synopsize the research affording the reader a closer look at the content and significance of an article. Through this provision of a more detailed description of the article contents, the Conspectus enhances the article's discoverability by search engines and the exposure for the research.