{"title":"Exploring the two sides of a moment of use approach to design.","authors":"John Baaki, Monica W Tracey, Elizabeth Bailey","doi":"10.1007/s11528-022-00828-4","DOIUrl":null,"url":null,"abstract":"<p><p>We have explored designers having empathy for the audience of focus, designers using empathy as a means to an end, and designers using empathy to deliver a meaningful design deliverable. Our research has evolved from studying how designers reflect on their own design context and the audience's given circumstance to designers acting on moments of use. Our purpose was to explore two sides of a moment of use approach to design by observing one team of graduate student designers, tasked with designing an online training course from beginning to end. Our research question was the following: how did the design team act on a moment of use approach to design a meaningful design deliverable? Our findings indicated that although the design team designed a meaningful design deliverable the client did not implement the final deliverable. We discuss why this happened and the implications for designers and those who prepare designers.</p>","PeriodicalId":47534,"journal":{"name":"TechTrends","volume":null,"pages":null},"PeriodicalIF":2.2000,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9890407/pdf/","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"TechTrends","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1007/s11528-022-00828-4","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"EDUCATION & EDUCATIONAL RESEARCH","Score":null,"Total":0}
引用次数: 0
Abstract
We have explored designers having empathy for the audience of focus, designers using empathy as a means to an end, and designers using empathy to deliver a meaningful design deliverable. Our research has evolved from studying how designers reflect on their own design context and the audience's given circumstance to designers acting on moments of use. Our purpose was to explore two sides of a moment of use approach to design by observing one team of graduate student designers, tasked with designing an online training course from beginning to end. Our research question was the following: how did the design team act on a moment of use approach to design a meaningful design deliverable? Our findings indicated that although the design team designed a meaningful design deliverable the client did not implement the final deliverable. We discuss why this happened and the implications for designers and those who prepare designers.
期刊介绍：
TechTrendsis a leading publication for professionals in the educational communication and technology field. As such its major purposes are: to provide a vehicle for the exchange of information among professional practitioners concerning the management of media and programs, the application of educational technology principles and techniques to instructional programs, corporate and military training, and any other kinds of information that can contribute to the advancement of knowledge of practice in the field, to provide a means by which practictioners can be kept current on the latest developments in the design, manufacture, and use of communications materials and devices; and to provide a vehicle for communication among the members of AECT to share information.
TechTrends considers manuscripts of the following types:Reports of innovative and/or exemplary practice. General articles discussing matters of concern to practitioners. Critical reviews of important literature, materials, and devices related to the field. Summaries of research translated into practical application. Reports of developmental programs and trends of national and international significance. News of the latest products, both materials and devices, for use in the field. Articles of use to managers and various specializations within the general educational communications and technology field.TechTrends is a peer-reviewed publication, and submitted manuscripts are reviewed without bias by a panel of consulting editors and other professionals with expertise in the topics TechTrendsis a leading publication for professionals in the educational communication and technology field. As such its major purposes are: to provide a vehicle for the exchange of information among professional practitioners concerning the management of media and programs, the application of e ducational technology principles and techniques to instructional programs, corporate and military training, and any other kinds of information that can contribute to the advancement of knowledge of practice in the field, to provide a means by which practictioners can be kept current on the latest developments in the design, manufacture, and use of communications materials and devices; and to provide a vehicle for communication among the members of AECT to share information.
TechTrends considers manuscripts of the following types:Reports of innovative and/or exemplary practice. General articles discussing matters of concern to practitioners. Critical reviews of important literature, materials, and devices related to the field. Summaries of research translated into practical application. Reports of developmental programs and trends of national and international significance. News of the latest products, both materials and devices, for use in the field. Articles of use to managers and various specializations within the general educational communications and technology field.TechTrends is a peer-reviewed publication, and submitted manuscripts are reviewed without bias by a panel of consulting editors and other professionals with expertise in the topics
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