通过个性化患者体验实现数字医疗公平。

Telemedicine reports Pub Date : 2023-06-27 eCollection Date: 2023-01-01 DOI:10.1089/tmr.2023.0018
Priya Bathija, Elizabeth A Krupinski, Jorge A Rodriguez, Tara Sklar
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引用次数: 0

摘要

背景:COVID 发现虚拟医疗的使用大幅增加,证明了其实用性和益处。但不幸的是,它也揭示了我们仍需解决的局限性和差距,包括使用数字化医疗保健工具的不平等:2022 年 11 月 8 日,麻省总医院举办了第三届虚拟医疗研讨会:方法:2022 年 11 月 8 日,马萨诸塞州综合医院举办了第三届虚拟医疗研讨会:揭开虚拟医疗中临床适当性的神秘面纱以及薪酬对等的未来发展。其中一个小组讨论了数字医疗公平问题,并在此总结了要点:四位专家在题为 "实现数字医疗公平:是'一刀切'的方法还是个性化的患者体验?其中包括医院和医疗系统为解决数字公平问题而采用的战略和策略的经验教训;以及为特定人群(如医疗补助)实现数字健康公平的机会:结论:了解数字医疗差距的驱动因素有助于医疗机构和医疗系统制定和测试策略,以减少差距,并通过数字技术和医疗服务渠道改善优质医疗服务的获取。
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Achieving Digital Health Equity by Personalizing the Patient Experience.

Background: COVID saw a significant increase in the use of virtual care, supporting its utility and its benefits. It also revealed that unfortunately there are limitations and gaps we still need to address, including inequitable access to digitally enabled health care tools.

Methods: On November 8, 2022, the Mass General Brigham held the Third Annual Virtual Care Symposium: Demystifying Clinical Appropriateness in Virtual Care and What's Ahead for Pay Parity. One panel addressed digital health equity and key points are summarized here.

Results: Four experts discussed the key domains of digital equity and inclusion in the session titled "Achieving Digital Health Equity: Is it a One-Size-Fits-All Approach or Personalized Patient Experience?" These included lessons from strategies and tactics being used by hospitals and health systems to address digital equity issues; and opportunities to achieve digital health equity for specific populations (e.g., Medicaid).

Conclusions: Understanding the drivers of digital health disparities can help organizations and health care systems develop and test strategies to reduce them and improve access to quality health care through digitally enabled technologies and delivery channels.

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Correction to : “A Prioritized Patient-Centered Research Agenda to Reduce Disparities in Telehealth Uptake:Results from a National Consensus Conference” by Kristin L. Rising et al. Telemed Report 2023;4(1): 387–395; doi: 10.1089/tmr.2023.0051 The Impact of Waiting Times on Behavioral Outcomes for Children with Otitis Media: Results from an Urban Ear, Nose, and Throat Telehealth Service Factors Associated with the Digital Patient Experience of Virtual Care Across Specialties. Telemedicine in Brazil: Teleconsultations at the Largest University Hospital in the Country. Achieving Digital Health Equity by Personalizing the Patient Experience.
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