使用IA来提高用户意识

Laura Creekmore
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引用次数: 0

摘要

搜索结果、不受欢迎的电子邮件、“新闻”故事或广告中提供的扭曲信息内容,都是一个看不见的过滤泡沫的迹象,它提炼了我们收到的信息。用户通常不知道信息是如何被筛选的,也不受我们的控制。然而,信息架构师在设计信息环境时,在塑造内容交付方面具有相当大的影响力。通过消除强加的限制,创造一种使用户能够理解和控制信息环境的环境,并使他们能够发挥自己的观点和能动性,信息系统可以提高用户的满意度。信息架构中的设计工作应该为用户释放内容,从而在拓宽思维的发现中获得乐趣。
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Using IA to Increase User Awareness

EDITOR'S SUMMARY

Skewed information content delivered in search results, unwelcome emails, “news” stories or as advertising are telltale signs of an invisible filter bubble that distills the information we receive. Users are often unaware of how information is screened and beyond our control. Yet information architects have considerable influence in shaping content delivery as they design information environments. IAs can enhance user satisfaction by removing imposed limits, creating a setting that empowers users to understand and control the information environment and enabling them to exert their own perspective and agency. Design efforts in information architecture should liberate content for the user, leading to delight in mind-broadening discoveries.

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