设计不安全:输液任务重新分配和美国医院的安全认知。

IF 1.7 3区 医学 Q3 HEALTH POLICY & SERVICES Health Care Management Review Pub Date : 2023-01-01 DOI:10.1097/HMR.0000000000000351
Benjamin R Pratt, Benjamin B Dunford, Timothy J Vogus, Ahmad M Ashkanani, Frederick P Morgeson, Mary Alexander
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引用次数: 0

摘要

背景:研究表明,护士角色的变化会损害组织的感知安全。然而,在过去的15年里,许多输液任务已经从专业护士输液团队重新分配给了个体通才护士-我们称之为输液任务重新分配的过程。据称,这些变化使员工受益,允许护理人员在“许可证的顶部”执业。然而,工作需求-资源理论认为,改变核心任务安排可以丰富或仅仅扩大工作,这取决于它们对需求和资源的影响,并对绩效(例如,安全)产生相应的后果。直接探索这些影响及其机制的研究相对较少。目的:本研究探讨输液任务再分配与组织安全感知之间的关系。我们还探讨了输液相关资源和心理安全在多大程度上介导了这种关系。方法:通过对美国580家医院的623名护士的调查收集数据。运用结构方程模型研究输液任务再分配与组织安全感知的关系,以及输液相关资源和心理安全的潜在中介作用。结果:输液任务再分配与受访者对组织安全的看法呈负相关,在没有输液团队的组织中工作的护士比在有输液团队的组织中工作的护士对组织安全的看法更低。这种关系是由护士对组织内心理安全的感知介导的,而不是由输液相关资源介导的,这表明任务重新分配与较低的感知组织安全相关,因为护士感到心理不安全,而不是因为感知到的技术限制。实践启示:结果表明,尽管输液任务重新分配可能是一种降低临床责任管理成本的方法,但它通过对护士提出更高的要求和更少的资源来扩大而不是丰富工作,从而降低组织的感知安全性。
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Unsafe by design: Infusion task reallocation and safety perceptions in U.S. hospitals.

Background: Research suggests that changes in nurse roles can compromise perceived organizational safety. However, over the past 15 years, many infusion tasks have been reallocated from specialty nurse infusion teams to individual generalist nurses-a process we call infusion task reallocation . These changes purportedly benefit employees by allowing care providers to practice at the "top of their license." However, job demands-resources theory suggests that changing core task arrangements can either enrich or merely enlarge jobs depending on their effects on demands and resources, with corresponding consequences for performance (e.g., safety). There is relatively little research directly exploring these effects and their mechanisms.

Purpose: This study examines the relationship between infusion task reallocation and perceptions of organizational safety. We also explore the extent to which this relationship may be mediated by infusion-related resources and psychological safety.

Methodology: Data were collected through a survey of 623 nurses from 580 U.S. hospitals. The relationship between infusion task reallocation and perceptions of organizational safety, as well as the potential mediating roles of infusion-related resources and psychological safety, was examined using structural equation modeling.

Results: Infusion task reallocation was negatively associated with respondents' perceptions of organizational safety, with nurses working in organizations without an infusion team indicating lower perceptions of organizational safety than nurses working in organizations with an infusion team. This relationship was mediated by nurse perceptions of psychological safety within the organization, but not by infusion-related resources, suggesting that task reallocation is associated with lower perceived organizational safety because nurses feel less psychologically safe rather than because of perceived technical constraints.

Practice implications: The results indicate that, although infusion task reallocation may be a cost-reducing approach to managing clinical responsibilities, it enlarges rather than enriches the job through higher demands and fewer resources for nurses and, in turn, lower perceived organizational safety.

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来源期刊
Health Care Management Review
Health Care Management Review HEALTH POLICY & SERVICES-
CiteScore
4.70
自引率
8.00%
发文量
48
期刊介绍: Health Care Management Review (HCMR) disseminates state-of-the-art knowledge about management, leadership, and administration of health care systems, organizations, and agencies. Multidisciplinary and international in scope, articles present completed research relevant to health care management, leadership, and administration, as well report on rigorous evaluations of health care management innovations, or provide a synthesis of prior research that results in evidence-based health care management practice recommendations. Articles are theory-driven and translate findings into implications and recommendations for health care administrators, researchers, and faculty.
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