年轻专业人士通过社交媒体进行在线销售与冲动购买之间的关系

Marilou, Q, T. Tolentino, Ara A. Lagura, Riza Cj O. Lising, Miramar A. Lucenio, MA. Veronica A. Mabulac, Lyka Mae A. Torres, Ronwald Uy
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引用次数: 1

摘要

这项研究的目的是看看通过社交媒体进行的在线销售与冲动购买之间是否存在联系。方法的步骤如下:定量研究,特别是描述性研究,用于设计研究,试图描述变量的现有状态。调查对象为来自邦板牙州安吉利斯市的387名Young Professional受访者,研究人员还自制了问卷,并使用李克特量表作为回应调查的基础。为了将社交商务与冲动购买决策之间的联系联系起来,我们使用平均评级和Pearson r相关的统计分析对事实进行了研究。研究发现,青年专业人员的冲动购买选择与社交商务(享乐型和社交型)有显著的相关性。研究人员建议,社交商务更值得信赖,以赢得信任和信誉;建立促销活动,以提高客户保留率;提供出色的客户服务,为客户提供更愉快的体验,并增加价值。研究结果表明,有必要对影响社交商务的其他因素进行更多的调查。
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The Relationship between Online Selling Through Social Media and Impulse Purchases among Young Professionals
The goal of this study is to see if there is a link between online selling via social media and impulse purchases. The steps in the methodology are as follows: Quantitative research, particularly descriptive research, is used to design research that tries to characterize the existing state of variables. With a total of 387 Young Professional respondents from Angeles City, Pampanga, the researchers also gave self-made questionnaires and utilized a Likert scale as the foundation for responding to the survey. To correlate the link between social commerce and impulsive purchase decisions, the facts were studied using statistical analysis using mean rating and Pearson r correlation. It was discovered that the Young Professional's impulse purchase choice and social commerce (hedonic and social) had a substantial association. The researchers suggested that social commerce be more trustworthy to earn trust and credibility, that sales promotions be established to enhance customer retention, and that outstanding customer service is provided to offer customers a more pleasant experience and add value. The findings point to the necessity for more investigation into other elements that influence social commerce.
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