Natalia Vila López, Inés Küster Boluda, Elena Pardo Sanden
{"title":"卖方职业倦怠的背景和影响","authors":"Natalia Vila López, Inés Küster Boluda, Elena Pardo Sanden","doi":"10.1016/j.cede.2012.02.001","DOIUrl":null,"url":null,"abstract":"<div><p>Worker burnout and burnout syndrome have shown great importance in the field of sales. However, another stream of literature has focused on its opposite concept: worker engagement. The present paper deals with the antecedents and effects of an integrative concept of both opposites, named burnout-engagement. To do this, a study of 107 retailers from different sectors was developed. Given the size of the sample, the data was analyzed using the PLS system. Regarding burnout-engagement antecedents, our results show significant values for role conflict and role ambiguity. Regarding burnout-engagement effects, significant values were obtained for satisfaction and commitment. The work-family conflict and family-work conflict have not shown significant relationships with our core concept (burnout-engagement), neither performance. Finally, our model failed to demonstrate the moderating role of conciliating policies.</p></div>","PeriodicalId":100345,"journal":{"name":"Cuadernos de Economía y Dirección de la Empresa","volume":"15 3","pages":"Pages 154-167"},"PeriodicalIF":0.0000,"publicationDate":"2012-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/j.cede.2012.02.001","citationCount":"9","resultStr":"{\"title\":\"Antecedentes y efectos del burnout-engagement del vendedor\",\"authors\":\"Natalia Vila López, Inés Küster Boluda, Elena Pardo Sanden\",\"doi\":\"10.1016/j.cede.2012.02.001\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"<div><p>Worker burnout and burnout syndrome have shown great importance in the field of sales. However, another stream of literature has focused on its opposite concept: worker engagement. The present paper deals with the antecedents and effects of an integrative concept of both opposites, named burnout-engagement. To do this, a study of 107 retailers from different sectors was developed. Given the size of the sample, the data was analyzed using the PLS system. Regarding burnout-engagement antecedents, our results show significant values for role conflict and role ambiguity. Regarding burnout-engagement effects, significant values were obtained for satisfaction and commitment. The work-family conflict and family-work conflict have not shown significant relationships with our core concept (burnout-engagement), neither performance. Finally, our model failed to demonstrate the moderating role of conciliating policies.</p></div>\",\"PeriodicalId\":100345,\"journal\":{\"name\":\"Cuadernos de Economía y Dirección de la Empresa\",\"volume\":\"15 3\",\"pages\":\"Pages 154-167\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2012-07-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"https://sci-hub-pdf.com/10.1016/j.cede.2012.02.001\",\"citationCount\":\"9\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Cuadernos de Economía y Dirección de la Empresa\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://www.sciencedirect.com/science/article/pii/S1138575812000060\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Cuadernos de Economía y Dirección de la Empresa","FirstCategoryId":"1085","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S1138575812000060","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
Antecedentes y efectos del burnout-engagement del vendedor
Worker burnout and burnout syndrome have shown great importance in the field of sales. However, another stream of literature has focused on its opposite concept: worker engagement. The present paper deals with the antecedents and effects of an integrative concept of both opposites, named burnout-engagement. To do this, a study of 107 retailers from different sectors was developed. Given the size of the sample, the data was analyzed using the PLS system. Regarding burnout-engagement antecedents, our results show significant values for role conflict and role ambiguity. Regarding burnout-engagement effects, significant values were obtained for satisfaction and commitment. The work-family conflict and family-work conflict have not shown significant relationships with our core concept (burnout-engagement), neither performance. Finally, our model failed to demonstrate the moderating role of conciliating policies.
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