将软件质量成本用于过程改进计划

Onur Demirörs, Özkan Yildiz, A. S. Güceglioglu
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引用次数: 13

摘要

传统上,制造业的工艺改进始于质量成本的计算。质量成本计算能够识别需要立即注意的过程中最薄弱的环节,确定改进任务的优先次序,并为这些任务建立基线。在软件领域,过程改进计划通常忽略了质量计算的成本。作者报告了一个案例研究,关于在一个公共软件开发组织中利用软件质量成本作为软件过程改进的发起者。
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Using cost of software quality for a process improvement initiative
Process improvement in the manufacturing sector traditionally starts with calculation of: cost of quality. The cost of quality calculation enables identification of the weakest links of the process that requires immediate attention, prioritization of improvement tasks and establishment of a baseline for these tasks. In the software field, process improvement initiatives usually leave out the cost of quality calculations. The authors report on a case study concerning the utilization of cost of software quality as an initiator for software process improvement in a public software development organization.
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