影响孟加拉国旅行者选择酒店的因素

Bipasha Sukrana, Tanzina Haque, Farjana Islam Jui
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摘要

随着孟加拉国的酒店和旅游业竞争日益激烈,了解游客的偏好和选择对酒店经营者和其他旅游业利益相关者至关重要。本研究的目的是研究影响孟加拉国旅行者选择酒店的关键因素。这项研究还试图通过研究影响酒店选择过程的因素,对孟加拉国旅行者的特殊要求和期望提供见解。考虑到这些因素可以帮助酒店经营者和其他旅游业专业人士定制他们的服务,以满足孟加拉国游客的特殊要求和期望。这项研究的数据是通过在线调查收集的。采用李克特五点量表的结构化问卷,共收集379名受访者的数据,有效回复率为75.8%。这些数据已用描述性统计进行了分析。研究结果强调,“员工服务质量”、“安全保障”和“物有所值”是选择酒店最具影响力的三个因素。
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Factors Affecting Bangladeshi Travelers’ Selection of Hotels
Understanding the preferences and choices of travelers is essential for hoteliers and other tourism stakeholders as the hotel and tourism sectors in Bangladesh become more and more competitive day by day. The purpose of this study is to look at the key factors that influence hotel choice among Bangladeshi travelers. This study also seeks to offer insights into the particular requirements and expectations of Bangladeshi travelers by examining the elements that affect the hotel selection process. Considering these elements can help hoteliers and other tourism industry professionals tailor their services to the particular requirements and expectations of Bangladeshi travelers. The data for this research was collected through an online survey. A structured questionnaire with a five-point Likert scale is used and data were collected from 379 respondents, of which the valid response rate is 75.8%. The data have been analyzed using descriptive statistics. Research result highlights that ‘Staff Service Quality’, ‘Safety and Security’ and ‘Value for money’ are the three most influential factors in selecting a hotel.
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