肯尼亚曼德拉县议会的激励与员工绩效

H. Hassan, P. Ndegwa
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引用次数: 0

摘要

权力下放的引入使大量的工作人员从中央政府转移到县政府。然而,由于大多数国家缺乏能力,人力资源管理成为所有国家面临的主要挑战。因此,在县政府的雇员中存在着对工作的不满,这可能对雇员和县议会的表现都是有害的。因此,需要实施能够激励员工的战略,以提高他们的绩效,从而从他们那里获得期望的结果。总体目标是确定激励对肯尼亚曼德拉县议会员工绩效的影响。具体目标是:审查补偿方案对曼德拉县雇员业绩的影响;建立曼德拉县工作环境对员工绩效的影响;评估工作保障对曼德拉县员工绩效的影响;并评估员工晋升对曼德拉县员工绩效的影响。本研究以公平理论、目标设定理论和期望理论为基础。本研究采用描述性研究设计。研究对象包括曼德拉县议会的150名雇员。人口被划分为县议会的雇员部门。采用分层随机抽样方法选取样本。这项研究将人口分成不同的阶层,从每个阶层中抽取30%的样本。样本量为45名受访者。这项研究通过问卷调查收集了原始数据。问卷有封闭式问题和开放式问题。编制的问卷经先导检验,检验其效度和信度。定量数据采用描述性统计和推理统计进行分析。定量数据采用描述性统计方法进行分析,包括频率分布表和集中趋势测量(平均值)、变异测量(标准差)和相对频率测量。推论统计包括建立变量间关系的回归模型。数据以表格、图表和图形的形式呈现。研究结果表明,薪酬待遇、工作环境、工作保障和员工晋升对员工绩效有影响。研究发现,薪酬管理可以影响员工的工作满意度和组织承诺,如果管理层解决了研究中发现的问题,员工的绩效会得到提高,影响员工绩效的工作环境因素包括物理环境因素、奖励、管理/领导风格、培训和发展以及工作与生活的平衡。本研究建议管理层和决策者应努力检讨不同层次的薪酬方案,以获得员工的满意度,组织应增强工作环境的灵活性,减少工作噪音干扰,加强主管与下属的人际关系。组织应该为员工提供公认的工作薪酬,工作保障和奖励制度,组织应该能够识别在工作中表现出色的员工,并设置机制来保留和奖励员工为组织服务的多年。
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Motivation and Employees Performance in County Assembly of Mandera, Kenya
The introduction of devolution saw a great number of staff transferred from the national government to the County government. However, human resource management became a major challenge across all counties as most Counties lacked capacity. As a result there has been job dissatisfaction among employees of the county governments which can be detrimental to performance of both employees and county assembly at large. Hence there was need to implement strategies that can motivate employees in order to enhance their performance so as to get desired results from them. The general objective was to determine the effect of motivation on employee performance of in county assembly of Mandera, Kenya. The specific objectives were to: examine the effect of compensation package on performance of employees in Mandera County; to establish the effect of working environment on performance of employees in Mandera County; to assess the effect of job security on performance of employees in Mandera County; and to assess the effect of employee promotions on performance of employees in Mandera County. The study was informed by the equity theory, goal setting and the expectancy theory. The study adopted descriptive research design. The study population consisted of 150 employees in the County Assembly of Mandera. The population was grouped into departments of employees in the county Assembly. Stratified random sampling technique was used to select the sample. The study grouped the population into stratas, whereby from each stratum the study took a 30% sample. The sample size was 45 respondents. The study collected primary data through use of a questionnaire. The questionnaire had both closed and open-ended questions. The developed questionnaire was checked for its validity and reliability through pilot testing. The quantitative data was analyzed using descriptive and inferential statistics. The quantitative data was analyzed by using descriptive statistics which included frequency distribution tables and measures of central tendency (the mean), measures of variability (standard deviation) and measures of relative frequencies. The inferential statistics included a regression model which established the relationship between variables. Data was presented using tables, charts and graphs. The study findings show that compensation package, working environment, job security and employee promotions have an effect on performance of employees. The study concludes that compensation management can affect job satisfaction and employees organizational commitment, employees’ will improve their performance if the problems identified during the research are tackled by the management and that Work environmental factors that influenced employee performance were physical environment factors, reward, management / leadership style, training and development and work-life balance. This study recommends that management and decision makers should endeavour to review compensation packages at various levels in order to earn employees’ satisfaction, organizations should enhance flexibility of working environment, reduce work noise distraction and enhance supervisor’s interpersonal relationship with subordinates. Organizations should have well recognized job pay package, job security, and reward system for their employees and organizations should be able to recognise employee who have done well at work, device mechanisms to retain and reward an employee for his years of service to the organization.
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