Library Computer Workstations for Inclusive College Student Populations

Most academic library computer workstations comply with basic accessibility guidelines; however, very few are designed for all users.  The technology exists which enables the differently-able population to access library materials.  This research explores the reasons why academic libraries do or do not incorporate these technologies into their facilities.  The author created a workstation called the “Universal Access Workstation” (UAW), which incorporates assistive and adaptive technology which enables patrons with and without disabilities equitable access to information.  This study addresses the lack of UAW technology in academic libraries when inclusivity is not only broadly accepted, but enthusiastically embraced by institutions of higher learning.  The review of literature addresses Universal Design and the UAW, and how effectively librarians have progressed from the ADA as a minimal standard to Universal Design and Universal Design for Learning (UDL) as a framework.  Empirical evidence was collected in an online survey with questions that address academic librarians’ attitudes and opinions regarding the UAW and Universal Design in academic libraries.  The study reinforces that the social construct of disability is determined, in part, by the facilities which we design.  The article also reveals evidence which indicates there may be a positive trend toward acceptance of Universal Design in library technology, which should lead toward a paradigm shift away from disability as the social construct.  This research concludes that libraries incorporating a UAW into their facility promote equitable access to information for all users and enable everyone to participate in the learning process.