什么是质量?

Journal of Advanced Research in Quality Control & Management Pub Date : 2019-08-17 DOI:10.24321/2582.3280.201901

P. Thareja

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引用次数: 0

摘要

一个实体满足明示和暗示的需要的能力所具有的特征的总和。质量是通过评估、预测和满足明示和暗示的需求来建立和维持关系的持续过程。一组固有特征满足要求的程度。(根据iso9000:2005)·符合克罗斯比要求·适用于朱兰

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What is Quality?

 The totality of characteristics of an entity that bear on its ability to satisfy stated and implied need.  Quality is the ongoing process of building and sustaining relationships by assessing, anticipating, and fulfilling stated and implied need.  degree to which a set of inherent characteristics fulfils requirements. (as per ISO 9000:2005)  Conformance to requirements Crosby  Fitness for use Juran

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Journal of Advanced Research in Quality Control & Management

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