What does it mean to be flexible

Proclaims much depends on managers’ capacity to move to a dynamic form of control that is the antithesis of routine management. States the era of mass production was at its peak in the 1950s and 1960s, which saw jobs become standardized and management tasks more specialized as control and co‐ordination became central for organization. Posits organizations have to be able to innovate and adapt to changing conditions in order to survive.