在飞行模拟情况下观察人为错误的兴趣:预测和协调人机关系

F. Reuzeau, Benoît Papaïx
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摘要

本文描述了在座舱设计评估活动中观察到的使用困难的流行病学研究。设计一个产品需要预测、设想未来的使用模式,对它们进行测试,并提供人机性能调整的解决方案,以协调最佳的人机交互。除了关于飞行员行为(策略、绩效)的宝贵数据外,评估结果证明了我们设计过程的趋同和成熟度的上升。最后,分析强调了在评估情景构建中的方法改进,以便(i)以适当的抽象级别跟踪人类使用的困难和错误,(ii)处理与新颖性有关的所有错误类型,以及(iii)总体上提高所需和收集的数据的置信度。特别要注意的是,要把创新或新奇融入现有的驾驶舱。
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De l'intérêt d'observer l'erreur humaine en situation de simulation de vol: prédire et concilier la relation humain-machine
This paper describes an epidemiologic study on difficulties of use, observed during cockpit design assessment campaigns. Design a product requires to anticipate, to envisage the future modes of use, to test them and provide solutions in term of adjustment of performance man-man and man-machine to reconcile an optimal human-machine interaction. In addition to the precious data on pilots behaviors (strategy, performance), assessments results prove the convergence and the maturity rise of our design process. Finally, the analysis highlights methodological improvements within the construction of assessments scenarios in order (i) to track the human difficulties of use and errors with adequate abstraction levels, (ii) to handle all errors types in relation with novelties and (iii) generally to increase the confidence level on the data required and collected. In particular, attention to be put to integrate innovations or novelties in an existing cockpit.
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