预测与回溯:预测事件对未来的影响

Jane E. J. Ebert, D. Gilbert
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引用次数: 27

摘要

在他们所做的许多选择中——例如,在电影和戏剧之间做出选择,或者在生日聚会之前决定是否参加一场体育比赛——消费者会被他们对一场活动的预期感受所引导。他们可能会通过预测(想象影响事件发生时他们的感受,然后考虑这些感受随着时间的推移会如何变化)或回溯(想象他们在未来一段时间的感受,然后考虑这些感受在影响事件发生时可能会有什么不同)来预测自己的感受。四项研究表明,转播者比预报员更期待事件产生更大的享乐影响,这主要是因为他们更多地考虑影响事件。研究还表明,预报员会考虑预报员往往忽略的其他信息。
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Forecasting and Backcasting: Predicting the Impact of Events on the Future
In many choices they make—for example, choosing between a movie and a play or deciding whether to attend a sports game shortly before a birthday party—consumers are guided by how they expect an event will make them feel. They may predict their feelings by forecasting (imagining their feelings when the impacting event occurs, then considering how those feelings might change over time) or by backcasting (imagining their feelings in a future period, then considering how those feelings might be different were the impacting event to happen). Four studies show that backcasters expect events to have a greater hedonic impact than do forecasters, largely because they think more about the impacting event. The studies also reveal that backcasters consider other information that forecasters tend to ignore.
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