品牌形象对消费者行为的影响:文献综述

Yi Zhang
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引用次数: 293

摘要

“品牌形象”这一概念自提出以来就受到了学术界和实践者的极大关注,因为它在营销活动中起着重要的作用。虽然品牌形象被认为是品牌资产和品牌绩效的驱动力,但很少有研究详细阐述品牌形象与品牌资产之间的关系。本研究在品牌形象理论的基础上,从顾客权益的角度回顾了现有关于品牌形象对消费者影响的研究。指出了目前研究的不足,并指出了今后的研究方向。
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The Impact of Brand Image on Consumer Behavior: A Literature Review
The concept “brand image” has drawn significant attention from academics and practitioners since it was put forward, because it played an important role in marketing activities. Although brand image was recognized as the driving force of brand asset and brand performance, few studies have elaborated on the relationship between brand image and brand equity. Based on the brand image theories, this study reviewed extant studies about the impact of brand image on consumer from perspective of customer equity. It also presented the shortcomings of current research and pointed out the trends for future study.
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