税收腐败和财政服务质量对个人纳税人纳税的影响

klarista widya, M. Maryani, Arif Makhsun
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摘要

摘要:目的:本研究旨在探讨楠榜省税务人员的税务腐败认知和服务质量对个人纳税人合规的影响。方法:采用比例随机抽样的抽样方法,在楠榜省6个KPP登记的130名个人纳税人中进行抽样。本研究使用的分析工具是多元线性回归分析。数据分析采用SPSS version 22。结果:本研究结果表明,楠榜省税务腐败感知对个人纳税人合规有正向显著影响,而税务人员服务质量对个人纳税人合规无影响。局限性:本研究仅使用了两个自变量,而影响纳税人合规性的变量还有很多。贡献:本研究旨在为KPP提供有关服务质量的影响和税务腐败感知对纳税人合规的影响的信息。关键词:1。腐败观念。3.服务质量个别纳税人合规性
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Pengaruh Persepsi Korupsi Pajak dan Kualitas Pelayanan Fiskus terhadap Kepatuhan Wajib Pajak Orang Pribadi
Abstract: Purpose: This study aimed to determine the effect of tax corruption perception and service quality tax officer towards individual taxpayers compliance in Lampung Province. Method: The sampling method used is proportional random sampling with a sample of 130 individual taxpayers registered at 6 KPP’s in Lampung Province. The analytical tool used in this research is multiple linear regression analysis. Data were analyzed using SPSS version 22. Results: The results of this study show that tax corruption perception has positif and significant effect on individual taxpayers compliance in Lampung Province and service quality tax officer has no effect on individual taxpayers compliance in Lampung Province. Limitations: This study only uses two independent variables while there are many other variables that can affect taxpayer compliance. Contribution: This study is expected to provide information for the KPP regarding the effect of service quality and the effect of tax corruption perception on taxpayer compliance. Keywords: 1. Corruption perception 2. service quality 3. individual taxpayers compliance
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