通信和业务演示以及处理客户投诉

Suhairi, Putri Apriani, Batubara, Febrianty Try, Andini, M. A. Dinova, Management
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引用次数: 0

摘要

通信是一种存在的传递文字,用于为当事人传达商务或非商务信息。演示业务是指在某种环境下,在一定范围内向同质受众报告呈现的通信业务。处理客户投诉是客户服务的重要环节,影响着企业的声誉。本研究目的为探讨函电业务、演示业务和客户投诉处理。本文采用的研究方法是通过深入的文献分析进行定性研究。来自研究的数据这是通过研究收集的,包括文献、书籍、期刊、文章和可信的其他来源。研究结果显示了业务范围的定义、功能和类型,函电业务、函电业务和演示业务。
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Correspondence And Business Presentations And Handling Of Customer Complaints
Correspondence is exists delivery writing used convey message business or non- business For the party concerned . Presentation business is exists communications that are in scope report presented _ to homogeneous audience in something environment business . Handling complaint customer is step important in customer service because affect reputation company . Study This aim For explore What That correspondence business , presentation business and handling complaint customer . The research method used is approach qualitative through analysis deep literature . _ Data from study This collected through studies covering literature _ books , journals , articles , and sources Trusted other . Research results show scope definition , function , and type correspondence business , mail letters and presentations business .
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