通过存档的社会媒体反映社区事件和社会互动

Andrea L. Kavanaugh, Ziqian Song
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摘要

与地理社区相关的网页和社交媒体反映了当地的事件和社会互动。当我们存档并分析这些随时间推移的事件和互动的汇总数据时,我们观察到一种特定时期的地理区域的历史,类似于当地信息,报纸故事和公民评论的集合。在我们的数据集中,我们将包括政府在内的地方组织的网站和社交媒体上发布的信息和新闻,以及组织和个人发布的推文、博客和Facebook帖子进行了辛迪加(RSS)订阅。当然,就像当地的纸媒和在线新闻组一样,这种收集有内在的偏见。尽管如此,聚合的内容反映了用户的地理社区,包括个人和组织,如政府机构、企业、当地志愿协会和居民。我们使用标准的潜狄利克雷分配(Latent Dirichlet Allocation, LDA)算法和开源工具NodeXL来分析数据,以确定主题及其随时间的变化。我们还创建了基于转发和@提及的社交图表,以及围绕主要话题的量化交流。我们的研究结果表明:1)不同的主题2)围绕各种主题的大大小小的社会互动3)模式表明了所谓的“社区集群”和“紧密人群”类型的对话。
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Reflecting Community Events and Social Interactions through Archived Social Media
Webpages and social media associated with geographic communities reflect local events and social interactions. When we archive and analyze these aggregated data of events and interactions over time, we observe a kind of history of a given period for a geographic area, similar to a collection of local information, newspaper stories and citizen commentary. In our data set, we have syndicated (RSS) feeds of information and news posted on websites and social media of local organizations, including government, as well as tweets, blogs and Facebook posts made by organizations and individuals. This kind of collection has built-in biases, of course, just as local print media and online newsgroups do. Nonetheless, the aggregated content reflects a geographic community of users, comprised of individuals as well as organizations, such as, government agencies, businesses, local voluntary associations and residents. We analyzed our data using the standard Latent Dirichlet Allocation (LDA) algorithm and the open source tool NodeXL to identify topics and their changes over time. We also created social graphs based on retweets and @ mentions and quantified exchanges around main topics. Our findings show: 1) distinct topics 2) large and small social interactions around a variety of topics, and 3) patterns suggesting what are called 'community clusters' and 'tight crowd' types of conversations.
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