Acceptability and Adoption of mHealth Interventions for Medication Adherence

The success of medication adherence apps depends on user acceptance and usage of the apps in their daily lives. It is essential for app developers to gain an in-depth understanding of the factors that can influence the acceptance of mHealth apps for adherence. It has been suggested that end users' acceptance of a technology-based health intervention can be studied through evaluation of their behavioral intention to use the intervention. Hence, it is important to continuously engage the target audience (e.g. clinicians, patients, caregivers) for their perceptions, experiences and feedback about the technological intervention, in this case, medication adherence apps. Factors such as socio-demographics and prior use of mobile technologies can influence user acceptance and adoption of mHealth apps. This chapter introduces the evolution of the Technology Acceptance Model (TAM) and the Unified Theory of Acceptance and Use of Technology (UTAUT). In addition, the application of the UTAUT2 model is described through a case study in Singapore that determined the factors which influenced the acceptability of mHealth-based adherence interventions among healthcare institutions in Singapore.