Desti Mualfah, Ramadhoni, Rahmadi Gunawan, Danang Mulyadipa Suratno
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摘要

社交媒体中的互动可以从评论中看到,评论是社交媒体上每一项活动的反馈,从文本、图像或视频形式的状态开始。可以研究文本含义的计算机技术的一个领域是文本挖掘。情感分析或意见挖掘是解决意见自动分类为积极和消极问题的一种解决方案。来自TvOne频道YouTube视频观众关于乌斯塔兹·阿卜杜勒·索马德被驱逐出新加坡的评论。从评论列中的各种响应中,信息是从非结构化数据中获得的,因此需要一种技术来定义信息的价值。本研究的重点是验证真相和探索结构化信息的价值,以便它可以描述与本研究对象YouTube视频中的评论相关的事件和主题。从上面的测试结果可以看出,使用支持向量机方法得到的测试结果的性能值得到95.02%的准确率、95.02%的召回率、95.18%的精度和95.01%的F1-Score。
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Analisis Sentimen Komentar YouTube TvOne Tentang Ustadz Abdul Somad Dideportasi Dari Singapura Menggunakan Algoritma SVM
Interactions in social media can be seen from comments as feedback from every activity on social media, starting from statuses in the form of text, images or videos. One area of computer technology that can study the meaning of text is text mining. Sentiment analysis or opinion mining is a solution to solving problems to automatically classify opinions into positive and negative. Comments from YouTube video viewers on the TvOne channel about Ustadz Abdul Somad being deported from Singapore. From the various responses in the comment column, information is obtained from unstructured data, so there is a needfor a technique to define the value of information. The focus in this research is to verify the truth and explore the value of structured information so that itcan describe events and topics that are connected from the comments in the YouTube videos which are the object of this research. From the test results above, it can be seen that the performance values from the test results using the Support Vector Machine method get 95.02% Accuracy, 95.02% Recall, 95.18% Precision and 95.01% F1-Score.
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