I. Kuuluvainen, K. Koivisto, R. Kaunisto, A. Black, O. Bayley, Marja-Riitta Koivunen
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This paper describes usability techniques used to ensure consumer centred design of a TV user interface. Key issues were the early involvement of usability experts, the complete process for making usable products, linking usability experts' work into normal consumer electronics product development, and finally assuring the usability of the completed product.