使用Dialogflow开发聊天机器人

Minicursos do XIV Encontro Unificado de Computação do Piauí (ENUCOMPI) e XI Simpósio de Sistemas de Informação (SINFO) Pub Date : 2021-11-23 DOI:10.5753/sbc.7669.6.1

Joeckson Correa, Davi Viana, A. Teles

{"title":"使用Dialogflow开发聊天机器人","authors":"Joeckson Correa, Davi Viana, A. Teles","doi":"10.5753/sbc.7669.6.1","DOIUrl":null,"url":null,"abstract":"ChatBots are increasingly present in people’s lives, whether in the ﬁnancial area, custo-mer service, education, and also in the health area. ChatBots bring beneﬁts, for example, to the healthcare area, being able to assist patients and healthcare professionals in ad-ministrative tasks of appointment scheduling, in the area of education, and can answer students’ questions about re-enrollment. This book chapter aims to present the ChatBot concepts, the origin of the term ChatBot and its evolution and architecture, and how Machine Learning and Natural Language Processing are used in ChatBots. In particular, it introduces the Dialogﬂow platform. Dialogﬂow is a web platform that facilitates the ChatBot development process. By using Dialogﬂow, the developer can create ChatBots that respond to users through text or speech. Finally, this chapter presents the step by step of how to create a ChatBot using Dialogﬂow to schedule medical appointments.","PeriodicalId":215967,"journal":{"name":"Minicursos do XIV Encontro Unificado de Computação do Piauí (ENUCOMPI) e XI Simpósio de Sistemas de Informação (SINFO)","volume":"15 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2021-11-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Desenvolvendo ChatBots com o Dialogflow\",\"authors\":\"Joeckson Correa, Davi Viana, A. Teles\",\"doi\":\"10.5753/sbc.7669.6.1\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"ChatBots are increasingly present in people’s lives, whether in the ﬁnancial area, custo-mer service, education, and also in the health area. ChatBots bring beneﬁts, for example, to the healthcare area, being able to assist patients and healthcare professionals in ad-ministrative tasks of appointment scheduling, in the area of education, and can answer students’ questions about re-enrollment. This book chapter aims to present the ChatBot concepts, the origin of the term ChatBot and its evolution and architecture, and how Machine Learning and Natural Language Processing are used in ChatBots. In particular, it introduces the Dialogﬂow platform. Dialogﬂow is a web platform that facilitates the ChatBot development process. By using Dialogﬂow, the developer can create ChatBots that respond to users through text or speech. Finally, this chapter presents the step by step of how to create a ChatBot using Dialogﬂow to schedule medical appointments.\",\"PeriodicalId\":215967,\"journal\":{\"name\":\"Minicursos do XIV Encontro Unificado de Computação do Piauí (ENUCOMPI) e XI Simpósio de Sistemas de Informação (SINFO)\",\"volume\":\"15 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2021-11-23\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Minicursos do XIV Encontro Unificado de Computação do Piauí (ENUCOMPI) e XI Simpósio de Sistemas de Informação (SINFO)\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.5753/sbc.7669.6.1\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Minicursos do XIV Encontro Unificado de Computação do Piauí (ENUCOMPI) e XI Simpósio de Sistemas de Informação (SINFO)","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.5753/sbc.7669.6.1","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}

引用次数: 0

摘要

聊天机器人越来越多地出现在人们的生活中，无论是在金融领域、客户服务、教育还是健康领域。聊天机器人带来的好处，例如，在医疗保健领域，能够帮助患者和医疗保健专业人员完成预约安排的行政任务，在教育领域，可以回答学生关于重新注册的问题。本章旨在介绍ChatBot概念，术语ChatBot的起源及其演变和架构，以及如何在ChatBot中使用机器学习和自然语言处理。特别介绍了Dialogflow平台。Dialogflow是一个促进聊天机器人开发过程的web平台。通过使用Dialogflow，开发人员可以创建通过文本或语音响应用户的聊天机器人。最后，本章将逐步介绍如何使用Dialogflow创建ChatBot来安排医疗预约。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

查看原文

微信好友朋友圈 QQ好友复制链接

本刊更多论文

Desenvolvendo ChatBots com o Dialogflow

ChatBots are increasingly present in people’s lives, whether in the ﬁnancial area, custo-mer service, education, and also in the health area. ChatBots bring beneﬁts, for example, to the healthcare area, being able to assist patients and healthcare professionals in ad-ministrative tasks of appointment scheduling, in the area of education, and can answer students’ questions about re-enrollment. This book chapter aims to present the ChatBot concepts, the origin of the term ChatBot and its evolution and architecture, and how Machine Learning and Natural Language Processing are used in ChatBots. In particular, it introduces the Dialogﬂow platform. Dialogﬂow is a web platform that facilitates the ChatBot development process. By using Dialogﬂow, the developer can create ChatBots that respond to users through text or speech. Finally, this chapter presents the step by step of how to create a ChatBot using Dialogﬂow to schedule medical appointments.

求助全文

通过发布文献求助，成功后即可免费获取论文全文。去求助

来源期刊

Minicursos do XIV Encontro Unificado de Computação do Piauí (ENUCOMPI) e XI Simpósio de Sistemas de Informação (SINFO)

自引率

0.00%

发文量

期刊最新文献

Desenvolvendo ChatBots com o Dialogflow Procedimentos adotados na coleta de sinais mioelétricos para construção de próteses da mão Detecção de Máscara em Python Usando OpenCV e Deep Learning Emulando Redes de Comunicação para Sistemas de Múltiplos Drones: uma abordagem inicial Introdução à Análise de Dados Geoespaciais com Python