一项关于短信鼓励患者在药房接种疫苗的大型研究

Katherine L. Milkman, Mitesh S. Patel, Linnea Gandhi, Heather N. Graci, Dena M. Gromet, Hung-Yao Ho, Joseph S. Kay, Timothy W Lee, Jonathan E. Bogard, Ilana Brody, C. Chabris, Edward H. Chang, G. Chapman, Jennifer E Dannals, Noah J. Goldstein, A. Goren, Hal E. Hershfield, A. Hirsch, Jillian Hmurovic, Samantha Horn, Dean S. Karlan, A. Kristal, Cait Lamberton, M. Meyer, Allison H. Oakes, M. Schweitzer, Maheen Shermohammed, Joachim H. Talloen, Caleb Warren, Ashley V. Whillans, K. Yadav, Julian J. Zlatev, Ron Berman, Chalanda N. Evans, Christopher K. Snider, Eli Tsukayama, Christophe Van den Bulte, K. Volpp, A. Duckworth
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引用次数: 7

摘要

我们与沃尔玛合作,测试了22个旨在提高其药房疫苗接种率的推文。2020年秋天,该公司通过短信向70多万名沃尔玛药房患者发送了推文,鼓励患者到沃尔玛接种流感疫苗。我们证明,在大约一个月的随访期间,与最不有效的信息相比,最佳行为信息可以将药物疫苗接种率提高8.3%。在我们的现场实验中,最有效的信息与典型的药房通信的语气相匹配,并提醒患者流感疫苗正在等待他们。这些见解表明,由本研究结果提供的精心制作的信息可能会推动其他传染病(包括COVID-19)采用其他疫苗。
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A Mega-Study of Text-Message Nudges Encouraging Patients to Get Vaccinated at their Pharmacy
We partnered with Walmart to test 22 nudges designed to boost vaccination rates in their pharmacies. Nudges were delivered via text message to over 700,000 Walmart pharmacy patients in the fall of 2020 and encouraged patients to visit Walmart for a flu vaccine. We demonstrate that the best behaviorally informed messages can increase pharmacy vaccination rates by up to 8.3% compared to the least effective messages over a roughly one month follow-up period. The most effective messages in our field experiment matched the tone of typical pharmacy communications and reminded patients that a flu shot was waiting for them. These insights suggest that carefully crafted messages informed by the results of this study could nudge the adoption of other vaccines for other infectious diseases, including COVID-19.
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