供应链绩效衡量如何有助于斯里兰卡服装组织实现组织目标

U. N. Narawita, L. Layangani
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摘要

在供应链管理发展的过程中,绩效测量成为成功实施其概念和实践的重要组成部分。服装制造业的激烈竞争促使参与者不仅关注其业务的盈利能力,还关注供应商-客户关系管理和供应链上每一个梯队的优化等因素。本研究提出了一项详细的研究和分析,以确定在斯里兰卡背景下服装公司建立的绩效测量系统对其组织目标的影响。在出口发展局注册的从事出口贸易的服装制造公司被视为人口,在斯里兰卡服装出口商协会注册的服装出口组织被视为本研究的样本。所有的数据都是通过在线问卷收集的,重点受访者是这些服装制造组织的高级管理人员。在数据分析阶段,Cronbach’s alpha、主成分分析和回归分析得到了广泛的应用。分析和结论完全基于从出口行业的服装组织收集的数据,甚至没有来自非出口小型服装组织的单一代表,这被视为本研究的主要局限性。这项研究揭示了组织绩效的测量对组织绩效既有有利的影响,也有不利的影响,因此组织应该确定权衡,并相应地设定部门目标。
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How the performance measurement of supply chain contributes in achieving organisational objectives of Sri Lankan apparel organisations
Half way through the evolution of supply chain management, the measurement of performance became an important component to the successful implementation of its concepts and practices. The intense competition in the apparel manufacturing industry has encouraged the players to focus not only on the profitability of their businesses but also on the elements such as supplier - customer relationship management and optimization of every single echelon along the supply chain. This research presents a detailed study and an analysis carried out to determine the impact of the performance measurement systems established in apparel companies on their organizational objectives in Sri Lankan context. The apparel manufacturing companies involve in export trade that are registered under Export Development Board were considered as the population and the apparel exporting organisations which are registered under Sri Lanka Apparel Exporters' Association were considered as the sample for this research. All the data is gathered via an online questionnaire and focus respondents are the senior level managers in these apparel manufacturing organizations. In the data analysis phase, the Cronbach's alpha, the principal component analysis and regression analysis became extensively useful. The analysis and the conclusions are solely based on the data collected from the apparel organizations in the export industry and not having even a single representation from non-exporting small scale apparel organisations is seen as a main limitation of this study. This research brought into light that measurement of organisational performance has favourable as well as antagonistic impact on organisational performances, therefore organisations should identify the tradeoffs and set division targets accordingly.
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