Prediction Models for BPMN Usability and Maintainability

The measurement of a business process in the earlystages of the lifecycle, such as the design andmodelling stages, could reduce costs and effort infuture maintenance tasks. In this paper we present aset of measures for assessing the structural complexityof business processes models at a conceptual level. Theaim is to obtain useful information about processmaintenance and to estimate the quality of the processmodel in the early stages. Empirical validation of themeasures was carried out along with a linearregression analysis aimed at estimating process modelquality in terms of modifiability and understandability.